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News Merchants Can Use

Joel Timm Joel Timm

Team Merchant Has Not Increased Rates for the 4th Consecutive Year

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Most Processors Arbitrarily Increase Rates

Every spring and fall, most processors arbitrarily increase pricing for their clients. We’re proud to say that, yet again, Team Merchant has declined to participate in these rate hikes. Credit card processing is expensive, convoluted and confusing. Businesses in the United States pay some of the highest fees in the world. We are trying to change this.

Team Merchant works for our clients, not the big banks and processing companies. We promise to continue providing the excellent rates and superior service that our customers deserve.

Most of our business is referral based. So if you know anyone who is struggling with high fees and/or awful service, please send them our way by forwarding this email or using the link below:

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Andrew O'Connor Andrew O'Connor

Can Our Customers Pay Us with a Link?

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Accept Credit Cards and ACH Payments via a “Payment Link” Instead of over the Phone

A common request we hear from businesses  is to  have a “link” or button where customers can securely pay without having to call in their credit cards. The great news is that there are many “out of the box” solutions available today that allow businesses of all sizes to accept payments electronically and in a more secure way that is better for themselves and their customers!

Why You, and Your Customers Will Love the Ability to Pay with a Link

If you don’t have the option to see your customer face to face it presents several challenges when it comes to getting paid. Fraud becomes more of a threat when you cannot verify an ID or signature with a credit card and accept payments on a website, through the mail, or over the phone. Moreover, for many merchants it can be a challenge just to get in contact with the person who is responsible for payment. 

Customers love the ability to pay via a secure link because they often pay bills on their own schedule. With more and more people working flexible hours from home, the ability to let your customers pay via a link in an email or on a website at 11PM after the kids are asleep makes their life a little easier. Many solutions like CardConnect’s Hosted Payment Page and Paycove allow customers to choose whether to pay via Credit Card or ACH. Those options can be customized to help incentivize clients to pay via ACH or eCheck, which have substantially fewer fees. Businesses love these solutions because they help them get paid quicker, with far less effort and at a lower cost!

Secure Links for Payment can Help Reduce PCI DSS Scope

Another way to reduce or eliminate PCI scope is to use a PCI compliant payment link and send it to your customers to complete the transaction. Having customers pay via a secure link instead of over the phone or through the mail helps reduce liability and threats from hackers, making payments more secure for you and your customers.

When you take a payment over the phone, it can bring not only the device you use to take that payment, but your entire office and network into PCI DSS Scope. In order to be PCI compliant, all devices that are used to accept payments, including a keyboard if you use your computer to “key-in” a credit card, must be segmented on your network and follow strict guidelines and scans. Another solution to take cards over the phone is a verified Point-to-Point Encryption (P2PE) pan pad, key-pad or device.

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