Doing Things Differently

The Team Merchant Customer Experience

We at Team Merchant strive to change the industry of payment processing for the better. We are advocates for merchants both big and small, local and national. As a values focused company, our approach is totally different than anyone in our industry. Our company is founded on providing an excellent customer experience.

Discovery:

1.)    Listen to the needs of the client
2.)    Share our company values and background
3.)    Educate the client on fee structures

Consultation:

1.)    Analyze their current payment processing solution(s)
2.)    Design a proposal and/or quote tailored to their needs
3.)    Discuss potential solutions based on the clients needs

On-Boarding:

1.)    Communicate the steps needed for success
2.)    Help the client from the application process through installation
3.)    Implement new solutions and train staff

On-Going:

1.)    Review Initial and ongoing review for accuracy and accountability
2.)    Respond with excellent service from your dedicated account manager
3.)    Support and guidance with PCI compliance

Does your experience with your payment provider compare?

To learn more about how Team Merchant does payments differently schedule a meeting today.