Doing Things Differently

The Team Merchant Customer Experience

We at Team Merchant strive to change the industry of payment processing for the better. We are advocates for merchants both big and small, local and national. As a values focused company, our approach is totally different than anyone in our industry. Our company is founded on providing an excellent customer experience.

Discovery:

1.)    Listen to the needs of the client
2.)    Share our company values and background
3.)    Educate the client on fee structures

Consultation:

1.)    Analyze their current payment processing solution(s)
2.)    Design a proposal and/or quote tailored to their needs
3.)    Discuss potential solutions based on the clients needs

On-Boarding:

1.)    Communicate the steps needed for success
2.)    Help the client from the application process through installation
3.)    Implement new solutions and train staff

On-Going:

1.)    Review Initial and ongoing review for accuracy and accountability
2.)    Respond with excellent service from your dedicated account manager
3.)    Support and guidance with PCI compliance

Does your experience with your payment provider compare?

To learn more about how Team Merchant does payments differently schedule a meeting today.

More Money, More Problems Accepting B2B Credit Cards

Business to Business (B2B) companies often dislike or discourage customers from paying with a credit card. High fees, transaction limits and held funds are just some of the problems that can result from large credit card payments to your business.

So, you just hit your transaction limit.

Stripe, Paypal and many other payment processors allow you to sign up instantly, but businesses accepting large credit card payments of $1,000 or more often run into issues. Depending on the processor, they may have a ceiling limit on the amount you can process in a single transaction. Traditional, non-instant merchant accounts are often a far better fit for businesses who accept higher ticket credit card payments. If you process with one of these instant sign-up processors and do not have your own merchant account, you risk having funds held with few options for recourse. These processors can, and often do, hold funds for an undisclosed amount of time which can put merchants in a serious bind.

Risk determines everything.

Fraud is a big problem. Complicating things even further is the fact that customers may have up to six months to dispute a charge from the date of sale. Based on your industry, chargeback history and ticket size, processors make risk determinations based on your profile. Some processors may cap the amount you are able to process, others may not allow you to process at all. By providing some simple financial documentation in advance, proving your business is financially stable and legitimate, you can potentially eliminate these roadblocks before they occur.

For Level-3 B2B merchants, the larger the credit card transaction the lower the fees!

Getting paid for a large ticket transaction feels great, but paying fees on them, not so much. For the lowest possible fees, businesses should see if they qualify for and are receiving full Level 3 and Large Ticket discounted processing rates. With these discounts, merchants can save between 25-75% of the total cost of the transaction. Best of all, there are solutions that can do this seamlessly on the backend, with no additional input. Qualifying for these discounts means that instead of paying almost 3% on every credit card transaction, you can instead pay less than half of that (<1.5%) to accept the same card!

For more information on Large Ticket Transaction discounts or your eligibility, contact Team Merchant today at: 844-805-3862 or contact us with the button below.